At RV World, we aim to provide a combination of top quality products, competitive prices and excellent service.
Don't just take our word for it, here are a few comments from our customers.
SUPERB TO DEAL WITH IN EVERY REGARD
"It's extremely rare to find a level of customer service and communication from a company such as RV World these days, I had a small issue with a purchase and Craig and his team went way above and beyond what I would have ever expected in rectifying the issue, I was so confident in a resolution from this team, I didn't even break a sweat! The return process was impressively smooth and fast, the communication and updates, very clear. They have my 100% loyalty for future purchases based on these dealings and I would not even consider looking elsewhere. These guys are simply SUPERB to deal with in every regard!"
- Andrew H.
BEST SERVICE EVER RECEIVED
Never in my life have I had the pleasure of receiving the service I received from your Company. The holding tank arrived the other day and it's a PERFECT FIT, and we are over the moon not only for the product but the outstanding service which was just WONDERFUL. Thank you to everyone who made this experience for a senior citizen just the best ever. MANY MANY THANKS.
- Jean K. from Auckland, May 2016
CANNOT RECOMMEND RV WORLD HIGH ENOUGH
Excellent customer service - very helpful and friendly. We've ordered our product online and it was delivered within a few days - just in time for Christmas, despite the Christmas rush. Product was in great condition and just right for our requirements. Cannot recommend RV World high enough.
- Sian J. from Takaka, January 2017
I RECOMMEND YOU TO ALL MY FRIENDS
Thanks so much for your follow up email I must say it was a pleasure doing business with you guys. Your prompt service us was awesome as are the products we ordered. I have done reviews on all and recommended you to my friends. To you and all your team have a safe and Happy Christmas, I am sure we will be purchasing more items next year
- Mick L. from Levin, December 2015
SERVICE IS TOP NOTCH
Just wish to let you know we are really happy with our awning. Your service is top notch and the speed of delivery impressive. We installed without a hitch and our first proper trip in our RV was loads of fun. We used the awning for lunch outside and were very happy. So thank you for all your efforts!
- Sue & Peter M. from Wanganui, October 2014
EXCELLENT SERVICE AND PRODUCT RANGE
Good Morning. We would like to pass on our thanks for the service. Everything we have ordered has been received in good condition. The prompt service has been excellent. The last order was delivered the next day fitted perfectly. Our local suppliers do not have the range of products that RV World can provide and didn't really want to know. Thank-you
Chris & Sandy B. from New Plymouth, August 2010
RV WORLD IS THE FIRST PLACE WE GO TO
We sold our house and retired to the Kairaki Beach Motor Camp nearly five years ago. We may not buy things from you every week, but if something goes wrong around here, RV World is the first place we go to. Your customer service is 110% outstanding and we have told lots of people about your Company. May your business go from strength to strength as you are literally a Company above all others.
- Jean B. from Kaiapoi, September 2011
SERVICE & COMMUNICATION IS 2ND TO NONE
Your service and communication is 2nd to none. I have had this solar project on my books for some time. When I made contact with you, you were one of a very few who talked common sense and answered my questions promptly. Now I have purchased, your service is proving to also be excellent. I am impressed. Many thanks, I will be recommending you to others.
- John H. from Ashburton, February 2015
SERVICE AND PROFESSIONALISM IS NOTHING SHORT OF OUTSTANDING
“Hi Craig, just to let you know that we installed the fridge at the weekend and it is fantastic, even the colour is perfect. Thank you so much again. Your service and professionalism has been nothing short of outstanding and would happy to recommend you and your company to anyone."
BRILLIANT. IT'S AS GOOD, IF NOT BETTER THAN I EXPECTED
“Just wanted to say thanks for the ladder I got off you last week. I couldn't believe it arrived the same day...brilliant! It's as good, if not better than I expected. I am really pleased with your price and its quality. Cheers mate and thanks once again."
- Paul L.
QUICK TO OFFER HELP & SOLUTIONS
“Hi Craig, thank you very much for your help and knowledge that you've so kindly passed on to me. I will get back to you again when I am ready to install the equipment. Your assistance in this matter has been very helpful and very much appreciated. You are a credit to RV World in the way that you quickly offer help and follow through with helpful solutions, well done!!! I have just read the testimonials page for the first time. So good to see so many other people having the same "service and commitment to customer satisfaction" that I've had on the 2 occassions that I have dealt with RVW and yourself. Cheers."
- Colin D.
BY FAR THE BEST SERVICE WE HAVE EVER HAD
“Just a quick note to thank you very much for your excellent service. Our new awning arrived within a day and was sitting out side our garage door waiting to be installed even before we had finished breakfast this morning. It had been off loaded and the courier was back on his way by 8.40am, by far the best service we have ever had. Thank you very much."
- Mark & Jacqui P.
KEEP UP THE GOOD WORK
“Thanks for the great friendly service and great follow up by phone and e mail. The parts arrived at 9am today. I was impressed, lots of people out there selling stuff don't put any effort into the small purchases which can some time lead to a bigger purchase later down the line. I will recommend your site to others with caravans and RVs."
- Ray W.
URGENT ORDERS ARE NO PROBLEM FOR RV WORLD
“Barry and I would like to thank RV World for their great service. Our water pump packed up while on a road trip and they managed to supply us a replacement overnight. They were very accommodating and offered to send it to our next stop. We even had a follow up call to make sure the pump had arrived and was running OK. Being looked after so quickly when you’re on the road is very comforting, thanks again!”
- Mary C.
VERY PLEASED WITH THE SERVICE
“Hi Craig. The 3 way fridge arrived very promptly and looks as if it will just slide in. So thank you very much for the trouble you took supplying detailed measurements and responding with alacrity to our enquiries. We are very pleased with the service from your company."
- John & Jackie P.
“Thanks for the outstanding service. Got to work the next morning and pump was sitting on my desk waiting. Very impressed with your follow up, wicked."
- Helen & Brendan R.
WHAT FANTASTIC SERVICE AGAIN
“Hello RV World. What fantastic service (again!). Received the Rollo Blind on Saturday, less than 24 hrs after we phoned you to enquire!!!"
- Brian W.
WHERE DO I START TO EXTOL THE SATISFACTION
“Just where do I start to extol the satisfaction Craig and RV have given us. Over the last 3 years we have purchased a Fiamma awning and Waeco fridge. We’re totally satisfied with items and the hands on advice that Craig gave us. Won’t go to any other supplier now! Thank you."
- Alan & Trish C.
FROM 'RV LEISURE CENTRE' - ONE OF THE COUNTRY'S LARGEST RV DEALERS
We have been very impressed with your service and prices. I would certainly recommend your company to any prospective buyers that are looking for RV products. I would also like to add, the one problem we did have with a new part, you replaced it straight away with no hassles, to us thats a very important part of your operation. "Excellent after sales service!!!!"
- Barry Avery, RV Leisure Centre
WOULD RECOMMEND YOU TO OTHERS
“Found the process of purchasing the Gas Heater very smooth and prompt. It is now fitted and ideal for our purpose. Would recommend your service to others and will happily refer your business through the networking component of the Motor Home Assn."
- Denise & Peter C.
“Hi Craig, I'm ultra impressed. I got a call from Courier - the parts I ordered yesterday were here so picked them up about an hour ago. Thank you for exceptionally good service and will most definitely be recommending you to others. Thanking you again."
- Dale F.
WOULD DEAL WITH YOU AGAIN WITH PLEASURE
“Thank you for the professional way you took my orders and for the fast delivery of same, would deal with you again with pleasure."
- Dave D.
THANK YOU FOR YOUR GREAT SERVICE
“Our replacement toilet arrived today. I want to say what a great company you are to deal with. Thank you for your great service."
- Charmaine H.
WILL RECOMMEND YOU TO OUR MOVAN FRIENDS
“Vent received at 6.30am this morning. Very pleased by the excellent & quick service. Much appreciated and will recommend you to our Movan friends. Thank you."
- Gordon S.
YOU'LL BE THE FIRST WE CONTACT NEXT TIME
“Just to let you know it has arrived this afternoon, Monday. That is so quick. It has been a pleasure dealing with you and if the need arises you will be the first one to contact next time we are wanting something."
- Dennis & Noelene H.
YOUR EFFICIENCY IS OUTSTANDING
“Hi RV World. Your efficiency is astounding, 5 minutes from placing the order to having you action it! I look forward to putting more business your way. I enquired with a local Auckland company 3 days ago and haven't had a reply yet ...."
- Terry S.
“Hi, just want to thank you for the great service. Couldn't believe how good it was. It doesn't happen often these days. So once again thanks."
- Kay G.
A REAL PLEASURE DOING BUSINESS
“Hi RV World. Many thanks for the excellent service you gave us when we ordered the motorhome single step. The step arrived very promptly and is now in place on the motorhome. Great service, a real pleasure doing business with you!"
- Brian H.
YOU MAKE THE EXPERIENCE EXTREMELY EASY
“Now that is what I call service. Thank you again for everything, I look forward to doing business with you again. You make the experience extremely easy and painless. Especially around Xmas time. Take care and have a great holiday season."
- Clive M.
VERY HELPFUL & GOOD SERVICE
“I have recently bought items from your shop and they have been couried out to me. Your salesman Craig made a phonecall to us so to make sure all was correct and we found him to be very helpful. I hope you will pass this on to him as it is very much appreciated. Thanks for good service."
- Deb B.
“Amazing service, the courier has just delivered our order less than 24 hours after placing the order with you. Faster than across Auckland mail! Thank you."
- Jo W.
“As with everything that I’ve ever got from you, the service (and speed of it) was quite spectacular. A great job. And if it wasn’t, I probably would start looking for stuff elsewhere – but I’m certainly not about to do that!"
- Jim E.
GREAT PRICE, FANTASTIC CUSTOMER SERVICE
“Thanks so much for your service and speedy delivery, item arrived today, GREAT SERVICE, GREAT PRICE, fantastic customer service, thanks."
- Jan E.
CONGRATULATIONS ON RUNNING SUCH AN EFFICIENT BUSINESS
“My table plate arrived on monday. I wish to compliment you and your business for the efficient and prompt attention my request received. It was extremely pleasing to get the plate I required in such a short time with no hassles. Congratulations once again on running such an efficient business."
- Trevor I.
“Amazing service. Ordered at 0900 delivered in Auckland same day 1700!!!!! The Thermal Blind fits our 2003 Ducato perfectly. Thank you."
- John W.
FAST, EFFICIENT & LARGE RANGE OF PRODUCTS
“Hi RV World, just a quick line. My freezer door arrived and I fitted today. Your service is superb and second to none. We are new motorhome travellers and still finding our feet on good and bad companies. My local rv centre could not be bothered to action my order after 2 weeks. In future I will be using your store which is so much faster, efficient and a larger range of products. Keep up the good work, I will pass on your company name to all."
- Ray & Helen F. from Auckland, 3 February 2017
I WILL CERTAINLY BE USING YOU IN THE FUTURE
“I must say I was very impressed with your service. The TV arrived on the courier at 8.00am in the morning, I ordered it the day before at about 3.00pm. The bracket arrived the following day. Excellent service. When I ordered the items your staff were friendly & very helpful. Your pricing is as good if not better than your competitors & I will certainly be using you again in the future."
- Bob C.
RV PRODUCT KNOWLEDGE
“I am a bit of a novice when it comes to electrical stuff but the guys at RV World talked me through the solar panel options and sized a system to best suit my needs. Second-to-none customer service. Thanks again!”
- Gavin M.
HASSLE FREE PURCHASE
“I was very impressed with the range of fridges. I was struggling to fing a fridge to suit my specific dimension requirements but you found 2 options for me. I ordered the fridge on Monday and it arrived Wednesday. A hassle free purchase with a great result.”
- Brendon H.
GREAT PRICES, INFO & PRODUCT RANGE
“I am converting my own motorhome and RV World had everything I required. I only had to deal with one person. Craig talked me through the products I needed, providing information on all the options. Not only this, prices were great and delivery times quick. I would definitely recommend RV World to others.”
- Tim W.
“Parts arrived and fitted perfectly. Thanks for the excellent service you provided. Have already passed on recommendation for RV World to others. Look forward to dealing with you again. Many thanks."
“Thank you so much for your efficient service. Time from order to delivery was 24 hours!!!! The part does what was required and I am completely satisfied. Could you place me on your email list for future newsletters please."
- David S.
THANKS, WE WERE ABLE TO CONTINUE OUR HOLIDAY PLANS
“My husband and I wish to congratulate your company for the excellent service that was provided. With thanks to RV World we were able to continue with our weekend plans in our Motor Home with a heater that now works .... due to a faulty switch it didn't work but 24 hours prior. The gentlemen that took our order was very particular, even having us send photos of the part, this of course made sure the part was 100% correct. Many thanks."
- Noeleen & John K.
AS ALWAYS, GREAT SERVICE AND PRICES
“The pump was just delivered by courier, slightly less than 24 hours after ordering it online. As always, great service and prices from RV World. If you keep doing this sort of stuff, your going to get quite a reputation! Thanks again."
- Rob W.
THANKS, I WILL BE RECOMMENDING YOU
“I would like to say your service is second to none. I received my order within 2 days. Thank you RV World. I will be recommending you."
- Vanetia M.
“Hi RV World, I am absolutely thrilled with the service I received and the speed of the delivery. The parts I ordered were perfect for the job in hand and I now have a working new water cylinder installed with NO LEAKS so far so thank you. I would definitely purchase from you again."
YOU'RE THE BEES KNEES
“Just letting you know that your service is just AWESOME AWESOME AWESOME. Ordered and here the next day. Thank-you so much, you are just the Bees Knees ???"
- Jeanie G.
UNBELIEVABLY FAST SERVICE
“Thanks for unbelievably fast service. Order yesterday of Truma vent cover delivered this morning. Great stuff"
- Jo W.
NOTHING BETTER THAN QUICK RESPONSE
“Mate great service, I think I clocked you in at 57.15 secs from order to phone call. Excellent."
- Peter S.
EXCELLENT COMPANY TO DO BUSINESS WITH
“Spare parts were correct and delivered promptly. Wonderful service. Have added you to my contacts."
- Raewyn K.
GREAT SERVICE THANK YOU RV WORLD
“My whole order was received, complete, yesterday. All looks great and so fast. Really appreciate the efficient service. Thanks."
- Noelle T. from Tauranga, 16 November 2016
DELIGHTED WITH THE SERVICE. FRIENDLY, HELPFUL AND PROMPT
“Thanks for your email regarding our purchase. We have bought several items from you now and every time have been delighted with the service, friendly, helpful and very prompt. All the items we have bought have been just what we wanted. I would recommend using your site to anyone. I will certainly be contacting you for advice over our next purchase which will be a full awning."
- Lisa and Neil H. from Taupo, 25 January 2017
HIGHLY RECOMMEND YOU
“Hi there. We where very pleased with products and the very good service thank you for all your help and we highly recommend you to all your next customers."
- Tony R. from Alexandra, 31 January 2017
THANKS FOR THE EXCEPTIONAL SERVICE
“I ordered a toilet cassette mid afternoon Tuesday and it was delivered lunchtime Wednesday. Well done! Thanks for the exceptional service."
- Richard T. from Auckland, 27 January 2017
GREAT EXPERIENCE, GREAT SERVICE AND I WILL TRADE AGAIN
"Probably the best and most efficient service I have ever had ordering product. Marleen went out of her way to help me with my purchase. I got the feeling that the effort she put into my enquiry was normal practice for her which is absolutely fantastic. She is an asset any firm should be proud to have and keep. I paid my money with a hug smile on my face. Great experience, great service and I will trade again when I need any other parts for my camper."
- Grant L. from Masterton, 13 September 2017
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