To our customers. Our warehousing and despatching operations are temporarily closed due to the COVID-19 lockdown. We're still working remotely and are available to answer your email queries during this time. Online orders can still be submitted and we'll prioritise them in the order they were placed once we re-open. Feel free to select bank deposit as your payment option. Before we complete your order, we'll first contact you to confirm you still want to go ahead and at this point you can pay by credit card if you prefer. Thank you for your ongoing support. Take care and stay safe - the RV World team.

100% Satisfaction Guarantee

Your satisfaction is our success, so every item we sell comes with our 100% satisfaction guarantee. If you are not completely happy with your purchase for any reason, you have 30 days to return it for a credit *

Return Requirements

If you are not satisfied with your purchase, please contact us first. We will be happy to accept a return within 30 days of purchase, provided the item is unused and returned in re-salable condition.

Credit / Refund details

Return of the item will be at your cost except in event of RV World error. Once the item has been received back we will offer a refund in the form of a store credit valid for 2 years. If you would like the payment returned back to your credit card or bank account a 15% admin / restocking fee will apply. If the item was initially sent to you with Free Delivery, then the actual delivery costs will be deducted from your store credit or refund. 

Problems?

If you have any problems, please do not hesitate to contact us. We will be happy to assist you.

 * We are unable to accept returns on spare parts. 

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