At RV World, we aim to provide a combination of top quality products, competitive prices and excellent service. Don't just take our word for it, here are a few comments from our customers.
A company above all others
“We sold our house and retired to the Kairaki Beach Motor Camp nearly five years ago. We may not buy things from you every week, but if something goes wrong around here, RV World is the first place we go to. Your customer service is 110% outstanding and we have told lots of people about your Company. May your business go from strength to strength as you are literally a Company above all others."
- Jean B.
Where do I start to extol the satisfaction
“Just where do I start to extol the satisfaction Craig and RV have given us. Over the last 3 years we have purchased a Fiamma awning and Waeco fridge. We’re totally satisfied with items and the hands on advice that Craig gave us. Won’t go to any other supplier now! Thank you."
- Alan & Trish C.
From "Cars & Vans" - one of the country's largest RV Dealers
“We sell a lot of ex Maui campervans throughout the top of the South Island, as well as caravans and new motorhomes. We often up-spec these campers etc, with all manner of "extras" namely solar panels, satellite tv dishes, TVs, free to air decoders, LPG heaters etc, etc and I would like to say that with all the componentry we have sourced from you, we have been very impressed with your service and prices. I would certainly recommend your company to any prospective buyers that are looking for RV products. I would also like to add, the one problem we did have with a new part, you replaced it straight away with no hassles, to us thats a very important part of your operation. "Excellent after sales service!!!!" We wish you all the best with your expansion plans and know for a fact that you will even be better than before with added new products arriving all the time.”
- Barry Avery, Cars & Vans. Valuer: NZMCA. www.carsandvans.co.nz
Good Old-fashioned Service
“It's refreshing to know there is a company that operates in the old-fashioned way of providing good service to its customers! I am so very pleased with your service and have book marked your website for future use. I‘ll definitely recommend your business to others and se in touch soon for my next purchase.”
- Steven R.
Congratulations on running such an efficient business
“My table plate arrived on monday. I wish to compliment you and your business for the efficient and prompt attention my request received. It was extremely pleasing to get the plate I required in such a short time with no hastles. Congratulations once again on running such an efficient business."
- Trevor I.
Our local suppliers do not have the range of products that you can provide
“Good Mornng Craig. We would like to pass on our thanks for the service we have received from you. Everything we have ordered from you has been received in good condition. The prompt service has been excellent. The last order was for a replacement vent lid. It was delivered the next day fitted perfectly. Our local suppliers do not have the range of products that RV World can provide and didn't really want to know, they said we had to buy the whole vent. Thank-you."
- Chris & Sandy B.
Urgent Orders are no problem for RV World
“Barry and I would like to thank RV World for their great service. Our water pump packed up while on a road trip and they managed to supply us a replacement overnight. They were very accommodating and offered to send it to our next stop. We even had a follow up call to make sure the pump had arrived and was running OK. Being looked after so quickly when you’re on the road is very comforting, thanks again!”
- Mary C.
RV Product Knowledge
“I am a bit of a novice when it comes to electrical stuff but the guys at RV World talked me through the solar panel options and sized a system to best suit my needs. Second-to-none customer service. Thanks again!”
- Gavin M.
Hassle Free Purchase
“I was very impressed with the range of fridges. I was struggling to fing a fridge to suit my specific dimension requirements but you found 2 options for me. I ordered the fridge on Monday and it arrived Wednesday. A hassle free purchase with a great result.”
- Brendon H.
“Very fast shipping. Thanks for the easy purchase! Would buy from again..... and again!”
- Matt L.
“Thanks a lot for TV Bracket - fits perfectly. It’s been great dealing with you! Thanks for your help.
Thanks a lot.”
- George N.
Great Prices, Info & Product Range
“I am converting my own motorhome and RV World had everything I required. I only had to deal with one person. Craig talked me through the products I needed, providing information on all the options. Not only this, prices were great and delivery times quick. I would definitely recommend RV World to others.”
- Tim W.
Best Service Ever Received
“Never in my life have I had the pleasure of receiving the service I received from this Company. The holding tank arrived the other day and it's a PERFECT FIT, and we are over the moon not only for the product but the outstanding service from Craig, who was just WONDERFUL. Thank you to everyone who made this experience for a senior citizen just the best ever. MANY MANY THANKS.”
- Jean B.
Really Impressed with your Service
“Really impressed with your service Craig - take a raise! Jokes aside, we have been impressed.”
- Barrie A.
“We got the tank this morning at 7.45am. In my language that is amazing service - my Grand Daughters would say "YOU'RE THE MAN!!!!!". Either way it means THANK YOU!"
“Parts arrived and fitted perfectly. Thanks for the excellent service you provided. Have already passed on recommendation for RV World to others. Look forward to dealing with you again. Many thanks."
“Thank you so much for your efficient service. Time from order to delivery was 24 hours!!!! The part does what was required and I am completely satisfied. Could you place me on your email list for future newsletters please."
- David S.
I will certainly be using you in the future
“I must say I was very impressed with your service. The TV arrived on the courier at 8.00am in the morning, I ordered it the day before at about 3.00pm. The bracket arrived the following day. Excellent service. When I ordered the items your staff were friendly & very helpful.Your pricing is as good if not better than your competitors & I will certainly be using you again in the future."
- Bob C.
With thanks to RV World we were able to continue our holiday plans
“My husband and I wish to congratulate your company for the excellent service that was provided. With thanks to RV World we were able to continue with our weekend plans in our Motor Home with a heater that now works .... due to a faulty switch it didn't work but 24 hours prior. The gentlemen that took our order was very particular, even having us send photos of the part, this of course made sure the part was 100% correct. Many thanks."
- Noeleen & John K.
Your communication and service is second to none
“Your service and communication is 2nd to none. I have had this solar project on my books for sometime and when I first made contact with you, you were one of a very few who talked common sense and realistic values for a panel charging performance plus answered my questions promptly. Now I have purchased, your service is proving to also be excellent. I am impressed. Many thanks for the up date and I look forward to advising the performance. Cheers and I will be recommending you to others."
Service and professionalism is nothing short of outstanding
“Hi Craig, just to let you know that we installed the fridge at the weekend and it is fantastic, even the colour is perfect. Thank you so much again. Your service and professionalism has been nothing short of outstanding and would happy to recommend you and your company to anyone."
Brilliant. It's as good, if not better than I expected
“Just wanted to say thanks for the ladder I got off you last week. I couldn't believe it arrived the same day...brilliant! It's as good, if not better than I expected. I am really pleased with your price and its quality. Cheers mate and thanks once again."
- Paul L.
Prompt service, great communication
“Thanks very much for your prompt service and great communications. I think alot of other businesses could learn from how you operate."
- David C.
Quick to offer help & solutions
“Hi Craig, thank you very much for your help and knowledge that you've so kindly passed on to me. I will get back to you again when I am ready to install the equipment. Your assistance in this matter has been very helpful and very much appreciated. You are a credit to RV World in the way that you quickly offer help and follow through with helpful solutions, well done!!! I have just read the testimonials page for the first time. So good to see so many other people having the same "service and commitment to customer satisfaction" that I've had on the 2 occassions that I have dealt with RVW and yourself. Cheers."
- Colin D.
By Far the best service we have ever had
“Just a quick note to thank you very much for your excellent service. Our new awning arrived within a day and was sitting out side our garage door waiting to be installed even before we had finished breakfast this morning. It had been off loaded and the courier was back on his way by 8.40am, by far the best service we have ever had. Thank you very much."
- Mark & Jacqui P.
“Amazing service. Ordered at 0900 delivered in Auckland same day 1700!!!!! The Thermal Blind fits our 2003 Ducato perfectly. Thank you."
- John W.
Keep up the good work
“Thanks for the great friendly service and great follow up by phone and e mail. The parts arrived at 9am today. I was impressed, lots of people out there selling stuff don't put any effort into the small purchases which can some time lead to a bigger purchase later down the line. I will recommend your site to others with caravans and RVs."
- Ray W.
Excellent Service all round
“Our awning arrived this morning - excellent service all round thank you. The freight company even phoned before arriving to give us an eta. Many thanks."
- Robyn V.
Very Pleased with the Service
“Hi Craig. The 3 way fridge arrived very promptly and looks as if it will just slide in. So thank you very much for the trouble you took supplying detailed measurements and responding with alacrity to our enquiries. We are very pleased with the service from your company."
- John & Jackie P.
“Terrific service, ordered mid morning 12th was at my front door 7.00am 13th, that is from Nelson to Whangarei. Now fitted and all go. Thanks"
- Doug M.
“Thanks for the outstanding service. Got to work the next morning and pump was sitting on my desk waiting. Very impressed with your follow up, wicked."
- Helen & Brendan R.
Prompt Service & Delivery
“Thank you very much for sending the 24" RSE TV. Had a quick play after installation and am very pleased with the first results. Once again thanks for the prompt service and delivery."
- Graeme A.
What Fantastic Service Again
“Hello RV World. What fantastic service (again!). Received the Rollo Blind on Saturday, less than 24 hrs after we phoned you to enquire!!."
- Brian W.
Would recommend your service to others
“Found the process of purchasing the Gas Heater very smooth and prompt. It is now fitted and ideal for our purpose. Would recommend your service to others and will happily refer your business through the networking component of the Motor Home Assn."
- Denise & Peter C.
Will recommend you to our Movan friends
“Vent received at 6.30am this morning. Very pleased by the excellent & quick service. Much appreciated and will recommend you to our Movan friends. Thank you."
- Gordon S.
“Hi Craig, I'm ultra impressed. I got a call from Courier - the parts I ordered yesterday were here so picked them up about an hour ago. Thank you for exceptionally good service and will most definitely be recommending you to others. Thanking you again."
- Dale F.
Would deal with you again with pleasure
“Thank you for the professional way you took my orders and for the fast delivery of same,would deal with you again with pleasure."
- Dave D.